Devolutions incident

Devolutions Hub incident with licenses validations

Major Resolved View vendor source →

Devolutions experienced a major incident on March 28, 2024 affecting France and US and 1 more component, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2024, 01:29 PM UTC
Resolved
Mar 28, 2024, 06:23 PM UTC
Duration
4h 54m
Detected by Pingoru
Mar 28, 2024, 01:29 PM UTC

Affected components

FranceUSCanadaAustralia

Update timeline

  1. investigating Mar 28, 2024, 01:29 PM UTC

    Some Devolutions Hub are incorrectly locked and show that the license is expired. We will let you know as soon as we have more information. We are sorry for the inconvenience.

  2. identified Mar 28, 2024, 02:20 PM UTC

    The issue has been identified. A mitigation has been implemented and we are working on a permanent fix.

  3. monitoring Mar 28, 2024, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 28, 2024, 06:23 PM UTC

    This incident has been resolved.