Devolutions incident

Connectivity issues with Devolutions Hub

Minor Resolved View vendor source →

Devolutions experienced a minor incident on March 3, 2025 affecting France and US and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 05:25 PM UTC
Resolved
Mar 03, 2025, 08:16 PM UTC
Duration
2h 50m
Detected by Pingoru
Mar 03, 2025, 05:25 PM UTC

Affected components

FranceUSCanadaAustralia

Update timeline

  1. investigating Mar 03, 2025, 05:25 PM UTC

    Intermittent timeouts are affecting service.

  2. investigating Mar 03, 2025, 05:50 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 03, 2025, 05:59 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 03, 2025, 06:44 PM UTC

    An issue with our provider has been identified, causing intermittent connectivity problems for some users. We will continue to monitor the situation and post updates as they become available.

  5. monitoring Mar 03, 2025, 07:08 PM UTC

    Our provider has implemented a fix, and we are seeing a significant reduction in timeouts across our servers. We continue to monitor the situation closely to ensure full stability. Further updates will be provided as necessary.

  6. resolved Mar 03, 2025, 08:16 PM UTC

    This incident has been resolved.