Deviniti experienced a major incident on September 13, 2024 affecting Extension for JSM, lasting 2d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Extension for JSM
Update timeline
- investigating Sep 13, 2024, 10:27 AM UTC
The issue has been identified and we’re working on the fix.
- monitoring Sep 13, 2024, 12:04 PM UTC
Extension was affected by a recent Jira Service Management outage. As Atlassian implemented the fix, will continue to monitor the issue to ensure it has been fully resolved.
- resolved Sep 16, 2024, 06:14 AM UTC
A recent Jira Service Management outage directly caused the incident. After the fix from Atlassian, the issue has been resolved and the app operates normally. We apologize for any inconvenience caused.