Deviniti incident

Request Details View panel outage - known error

Major Resolved View vendor source →

Deviniti experienced a major incident on October 23, 2025 affecting Extension for JSM, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 07:59 AM UTC
Resolved
Oct 24, 2025, 09:14 AM UTC
Duration
1d 1h
Detected by Pingoru
Oct 23, 2025, 07:59 AM UTC

Affected components

Extension for JSM

Update timeline

  1. identified Oct 23, 2025, 07:59 AM UTC

    We’re aware of an issue affecting the Request Details View in our Extension for JSM. Our team has identified the root cause and is currently working on a fix.

  2. resolved Oct 24, 2025, 09:14 AM UTC

    The new version of the Extension for JSM has been released, and the issue is now resolved.