Deviniti incident
Degraded performance for new SLAs created (after Feb 9, 2026)
Deviniti experienced a minor incident on February 20, 2026 affecting SLA Time Management, lasting 3d 21h. The incident has been resolved; the full update timeline is below.
Affected components
SLA Time Management
Update timeline
- identified Feb 20, 2026, 11:06 AM UTC
New SLAs created after Feb 9, 2026 require manual field configuration setup. A fix is scheduled for Feb 24, 2026. If you require assistance, contact our support team: [email protected]
- identified Feb 20, 2026, 11:07 AM UTC
New SLAs created after Feb 9, 2026 require manual field configuration setup. A fix is scheduled for Feb 24, 2026. If you require assistance, contact our support team: [email protected]
- identified Feb 24, 2026, 08:13 AM UTC
This incident has been resolved.
- resolved Feb 24, 2026, 08:18 AM UTC
This incident has been resolved.