Deviniti incident

Degraded Performance: Delays in Plugins due to Atlassian Service Outage

Minor Resolved View vendor source →

Deviniti experienced a minor incident on May 8, 2026 affecting Extension for JSM and Azure AD Attributes Sync for Jira and 1 more component, lasting 23h 8m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 08:56 AM UTC
Resolved
May 09, 2026, 08:04 AM UTC
Duration
23h 8m
Detected by Pingoru
May 08, 2026, 08:56 AM UTC

Affected components

Extension for JSMAzure AD Attributes Sync for JiraIssue Templates

Update timeline

  1. monitoring May 08, 2026, 08:56 AM UTC

    Atlassian has confirmed an ongoing incident affecting their core services. This is currently impacting the functionality of the following applications: Extension for JSM, Issue Templates for Jira and Entra ID (Azure AD) Attributes Sync for Jira You can track Atlassian’s official progress and updates here: https://jira-service-management.status.atlassian.com/incidents/rkzzynzrlmc6 We are monitoring the situation closely and will provide updates as soon as the services are restored.

  2. monitoring May 08, 2026, 12:08 PM UTC

    We are seeing significant performance improvements across our apps. New tickets and synchronizations are processing normally, suggesting a minimal event backlog. We will continue to monitor the situation while Atlassian completes their final event replays.

  3. resolved May 09, 2026, 08:04 AM UTC

    All systems are fully operational. This incident has been resolved on Atlassian's end, and our applications are back to normal.