Deskbird incident

Temporary Email Service Imp...

Minor Resolved View vendor source →
Started
Mar 02, 2026, 02:30 PM UTC
Resolved
Mar 02, 2026, 06:30 PM UTC
Duration
4h
Detected by Pingoru
Mar 02, 2026, 02:30 PM UTC

Affected components

Current status by service (api.deskbird.com)Current status by service (app.deskbird.com)

Update timeline

  1. investigating Mar 02, 2026, 02:30 PM UTC

    Today between 15:30 and 19:30 CET, email delivery from our production application was temporarily impaired. During this period, system-generated emails (booking confirmations, check-in reminders, etc.) may not have been delivered.

  2. resolved Mar 02, 2026, 06:30 PM UTC

    The email service impairment issue has been identified and resolved, and email functionality is operating normally again. We do not expect any ongoing impact on email deliverability. We apologize for the disruption and appreciate your patience.

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