Design Pickle incident

Slack outage affecting our Pro clients

Notice Resolved View vendor source →

Design Pickle experienced a notice incident on January 4, 2021 affecting Design Team, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2021, 04:36 PM UTC
Resolved
Jan 04, 2021, 07:06 PM UTC
Duration
2h 29m
Detected by Pingoru
Jan 04, 2021, 04:36 PM UTC

Affected components

Design Team

Update timeline

  1. monitoring Jan 04, 2021, 04:36 PM UTC

    This status only applies to our Pro clients only. All other clients are unaffected. As you may have experienced, the Slack platform is currently experiencing technical challenges and is unavailable for communication. We apologize for any inconvenience this may cause in being able to directly connect with your Designer. Nonetheless, please be assured that the creative requests that you have submitted are being worked on and as soon as the technical issue has been resolved, you will once again be able to Slack away. In the meantime, please funnel all your feedback through DPP so that we can ensure that all your feedback is being captured.

  2. monitoring Jan 04, 2021, 07:05 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jan 04, 2021, 07:06 PM UTC

    Slack is back up and running for our clients and designers. Thanks for your patience!