Design Pickle incident

Intermittent timeouts

Major Resolved View vendor source →

Design Pickle experienced a major incident on November 3, 2021 affecting API and Design Pickle Website and 1 more component, lasting 16h 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2021, 08:35 PM UTC
Resolved
Nov 04, 2021, 01:18 PM UTC
Duration
16h 43m
Detected by Pingoru
Nov 03, 2021, 08:35 PM UTC

Affected components

APIDesign Pickle WebsiteDesign TeamDesign Request EmailZapier Integration

Update timeline

  1. investigating Nov 03, 2021, 08:35 PM UTC

    We are aware of intermittent timeouts. The Engineering team is investigating.

  2. monitoring Nov 03, 2021, 09:48 PM UTC

    We have identified the issue and are back up but will continue to monitor the system.

  3. resolved Nov 04, 2021, 01:18 PM UTC

    This incident has been resolved.