Design Pickle incident

Impacted file uploading and downloading

Minor Resolved View vendor source →

Design Pickle experienced a minor incident on December 7, 2021 affecting API and Design Pickle Website and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 05:16 PM UTC
Resolved
Dec 07, 2021, 08:32 PM UTC
Duration
3h 15m
Detected by Pingoru
Dec 07, 2021, 05:16 PM UTC

Affected components

APIDesign Pickle WebsiteDesign TeamDesign Request Email

Update timeline

  1. investigating Dec 07, 2021, 05:16 PM UTC

    We are experiencing degraded performance with our infrastructure provider that may be impacting file upload and download. Engineering is aware and investigating

  2. monitoring Dec 07, 2021, 06:39 PM UTC

    The infrastructure issues have been resolved, we will continue to monitor

  3. monitoring Dec 07, 2021, 06:41 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 07, 2021, 08:32 PM UTC

    This incident has been resolved.