Design Pickle incident

Some clients have reported issues accessing their ticket queue.

Minor Resolved View vendor source →

Design Pickle experienced a minor incident on April 18, 2022 affecting API and Design Pickle Website, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2022, 06:02 PM UTC
Resolved
Apr 18, 2022, 06:52 PM UTC
Duration
50m
Detected by Pingoru
Apr 18, 2022, 06:02 PM UTC

Affected components

APIDesign Pickle Website

Update timeline

  1. investigating Apr 18, 2022, 06:02 PM UTC

    Engineering is aware of some customers not being able to access their ticket queue. We are investigating.

  2. identified Apr 18, 2022, 06:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 18, 2022, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 18, 2022, 06:52 PM UTC

    This incident has been resolved.