Design Pickle incident

Some Users May Experience Issues Logging in to the Design Pickle platform.

Notice Resolved View vendor source →

Design Pickle experienced a notice incident on May 3, 2022 affecting API, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2022, 02:09 PM UTC
Resolved
May 03, 2022, 04:39 PM UTC
Duration
2h 30m
Detected by Pingoru
May 03, 2022, 02:09 PM UTC

Affected components

API

Update timeline

  1. investigating May 03, 2022, 02:09 PM UTC

    We are currently investigating the issue.

  2. identified May 03, 2022, 03:00 PM UTC

    Engineering has identified a misconfiguration with the content delivery network that may have affected some customers. We are working to deploy a fix for the issue

  3. identified May 03, 2022, 04:27 PM UTC

    A fix has been deployed and the Design Pickle Platform is accessible to all users.

  4. resolved May 03, 2022, 04:39 PM UTC

    This incident has been resolved.