Design Pickle incident

Some clients may experience delays in requests submitted by e-mail.

Notice Resolved View vendor source →

Design Pickle experienced a notice incident on July 12, 2022 affecting Design Request Email, lasting 21h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2022, 07:58 PM UTC
Resolved
Jul 13, 2022, 05:42 PM UTC
Duration
21h 44m
Detected by Pingoru
Jul 12, 2022, 07:58 PM UTC

Affected components

Design Request Email

Update timeline

  1. investigating Jul 12, 2022, 07:58 PM UTC

    We have identified a delay in processing requests made via email submission. We are identifying the root cause

  2. investigating Jul 13, 2022, 01:02 PM UTC

    We have identified the issue and a fix has been deployed. We are continuing to monitor.

  3. resolved Jul 13, 2022, 05:42 PM UTC

    This incident has been resolved.