Design Pickle incident

Some users may be experiencing issues with the Design Pickle Platform.

Critical Resolved View vendor source →

Design Pickle experienced a critical incident on August 31, 2022 affecting Design Pickle Platform and Design Team, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2022, 04:50 PM UTC
Resolved
Aug 31, 2022, 08:23 PM UTC
Duration
3h 33m
Detected by Pingoru
Aug 31, 2022, 04:50 PM UTC

Affected components

Design Pickle PlatformDesign Team

Update timeline

  1. investigating Aug 31, 2022, 04:50 PM UTC

    We are seeing an issue with the Design Pickle Platform. Engineering is aware and investigating

  2. investigating Aug 31, 2022, 05:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 31, 2022, 05:58 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 31, 2022, 06:08 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Aug 31, 2022, 06:10 PM UTC

    Engineering believes the root cause has been identified and addressed. Systems have started to stabilize and we are continuing to monitor

  6. resolved Aug 31, 2022, 08:23 PM UTC

    This incident has been resolved.