Design Pickle incident

Some clients may be experiencing delays accessing the Design Pickle Platform.

Design Pickle experienced a minor incident on September 27, 2022 affecting Design Pickle Platform, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started: Sep 27, 2022, 07:36 PM UTC
Resolved: Sep 28, 2022, 12:19 AM UTC
Duration: 4h 43m
Detected by Pingoru: Sep 27, 2022, 07:36 PM UTC

Affected components

Design Pickle Platform

Update timeline

investigating Sep 27, 2022, 07:36 PM UTC

We are seeing a decrease in performance that may be affecting customers. The Engineering team is investigating.
identified Sep 27, 2022, 08:31 PM UTC

The issue has been identified and a fix is being worked on.
identified Sep 27, 2022, 09:38 PM UTC

We are continuing to work on a fix for the issue.
identified Sep 27, 2022, 10:26 PM UTC

We are continuing to work on a fix for the issue.
monitoring Sep 27, 2022, 11:28 PM UTC

We are seeing positive signs and latency is trending down. We will continue to monitor.
resolved Sep 28, 2022, 12:19 AM UTC

The platform is back up to a stable level of operation. The issue has been resolved.