Descope experienced a minor incident on August 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 21, 2025, 05:34 PM UTC
Type: Incident Duration: 2 hours and 45 minutes Affected Components: Console, , API, , API, US 🇺🇸 → EU 🇪🇺 → Aug 21, 17:59:01 GMT+0 - Identified - Our CDN provider acknowledged the issue, and we continue working with their support team to remediate it. Aug 21, 18:50:15 GMT+0 - Identified - We continue to monitor the incident with Cloudflare closely. The impact is increased latency of API calls, and should not result in API failures. Please contact us if end-users report any actual failures during the authentication process. Aug 21, 20:19:36 GMT+0 - Resolved - This incident has been resolved. Response times are now back at normal levels. Aug 21, 17:34:38 GMT+0 - Identified - We have identified increased latency in some Descope service APIs' network responses. We are working with our CDN provider to investigate and remediate. Aug 21, 19:18:16 GMT+0 - Monitoring - Cloudflare has implemented some fixes, and we see reduced latencies. We will continue monitoring as the system fully returns to optimal performance.