Depot incident

Analytics and usage insights outage

Minor Resolved View vendor source →

Depot experienced a minor incident on January 31, 2026 affecting Depot Cache and Dashboard, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2026, 11:00 AM UTC
Resolved
Jan 31, 2026, 11:00 AM UTC
Duration
Detected by Pingoru
Jan 31, 2026, 11:00 AM UTC

Affected components

Depot CacheDashboard

Update timeline

  1. investigating Jan 31, 2026, 09:50 AM UTC

    Status: Investigating We are investigating an issue impacting our analytics storage cluster. Analytics and usage pages are failing to load. Affected components Dashboard (Partial outage) Depot Cache (Partial outage)

  2. identified Jan 31, 2026, 10:13 AM UTC

    Status: Identified We have identified this as caused by an upstream provider outage: https://status.clickhouse.com/incidents/01KG9R4QYASZW9VXHG3S2YD4WD in us-east-1. We will monitor the progress of that incident. Affected components Dashboard (Partial outage) Depot Cache (Operational)

  3. resolved Jan 31, 2026, 11:00 AM UTC

    Status: Resolved The upstream provider has restored service, analytics are available in the dashboard again. Affected components Dashboard (Operational) Depot Cache (Operational)