Density.io experienced a major incident on July 7, 2026 affecting Atlas and API and 1 more component, lasting 2d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 07, 2026, 03:59 PM UTC
On July 6 at 11 a.m. EST, OA tracks stopped populating in the historical pipeline. There will be no historical Open Area data available through the API/Atlas from that time until the issue is resolved. The cause of the problem has been identified, and a fix is currently underway. There is no expectation of data loss.
- monitoring Jul 07, 2026, 07:27 PM UTC
The fix for the Open Area pipeline has been implemented. Data is expected to catch up throughout the day. An update will be provided on the morning of July 8 regarding the final resolution.
- monitoring Jul 08, 2026, 03:26 PM UTC
The backlog of Open Area historical will continue through the day. We will provide updates once the data clears.
- resolved Jul 10, 2026, 02:46 PM UTC
The Open Area data was processed by 11 p.m. ET on Wednesday, July 8. We have monitored and confirmed that no data was lost during the outage.