Density.io incident

Sensor Health Showed Incorrect Status

Notice Resolved View vendor source →

Density.io experienced a notice incident on June 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2025, 12:00 PM UTC
Resolved
Jun 16, 2025, 12:00 PM UTC
Duration
Detected by Pingoru
Jun 16, 2025, 12:00 PM UTC

Update timeline

  1. resolved Jun 19, 2025, 05:05 PM UTC

    From June 16 at 6:00 a.m. through June 18 at 10 a.m., our offline status experienced backend pipeline delays. This resulted in incorrect offline emails sending out to impacted customers. If you have received offline sensor emails between June 16-18, please check Atlas > Settings > Sensors to see if they are back online before you begin troubleshooting. If you have any questions about your sensor status and bringing sensors online, please reach out at [email protected].