Density.io incident

API Downtime

Major Resolved View vendor source →

Density.io experienced a major incident on February 18, 2020 affecting API, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2020, 06:05 PM UTC
Resolved
Feb 18, 2020, 06:39 PM UTC
Duration
33m
Detected by Pingoru
Feb 18, 2020, 06:05 PM UTC

Affected components

API

Update timeline

  1. investigating Feb 18, 2020, 06:26 PM UTC

    We are currently investigating an issue related to a database migration. The API and Dashboard are currently affected. We are still able to receive events from Density sensors and our websocket + webhook servers are operational.

  2. monitoring Feb 18, 2020, 06:34 PM UTC

    We have identified the issue. We are currently monitoring the fix. Systems should be available shortly.

  3. monitoring Feb 18, 2020, 06:37 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 18, 2020, 06:39 PM UTC

    This incident has been resolved.