Density.io incident

Data Integrity Issue

Notice Resolved View vendor source →

Density.io experienced a notice incident on September 20, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2021, 05:08 PM UTC
Resolved
Sep 09, 2021, 05:00 PM UTC
Duration
—
Detected by Pingoru
Sep 20, 2021, 05:08 PM UTC

Update timeline

  1. resolved Sep 20, 2021, 05:08 PM UTC

    During a period from 9/5 to 9/9, a select number of API analytics endpoints did not return results for count data. Events (entrances / exits) were still available. No data was lost during this period. Live data (webhooks/websockets) was unaffected.