Density.io experienced a notice incident on October 12, 2023 affecting API, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- monitoring Oct 12, 2023, 02:23 PM UTC
The Entry count system is down, impacting Dashboard, Displays and v2 count APIs. A fix has been implemented, and we are monitoring.
- resolved Oct 12, 2023, 04:54 PM UTC
This incident has been resolved. If you use the v2 API to feed a data lake or other record of count data, you will need to backfill the data during this outage. Please let us know if you need any assistance in this.