Density.io experienced a minor incident on October 12, 2023 affecting API, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Oct 12, 2023, 06:51 PM UTC
We are currently experiencing downtime with our Entry live availability features, including Displays. There will also be a delay in Entry historical data until the issue is resolved. The cause has been identified, and we are working to resolve the issue.
- identified Oct 12, 2023, 09:40 PM UTC
Backend systems will be running overnight to restore normal functionality. All Entry data is available, but may experience delays or intermittent issues during this time.
- resolved Oct 14, 2023, 03:01 PM UTC
All systems have been restored and are operating normally.