Density.io incident

Open Area Historical Data Delay

Major Resolved View vendor source →

Density.io experienced a major incident on April 24, 2024 affecting Atlas and API, lasting 22h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 05:33 PM UTC
Resolved
Apr 25, 2024, 04:13 PM UTC
Duration
22h 39m
Detected by Pingoru
Apr 24, 2024, 05:33 PM UTC

Affected components

AtlasAPI

Update timeline

  1. identified Apr 24, 2024, 05:33 PM UTC

    There is a backlog in our historical OA pipeline causing a delay in OA data in Atlas and the API. We are implementing a fix, and no data will be lost. Entry data is not impacted.

  2. resolved Apr 25, 2024, 04:13 PM UTC

    This incident has been resolved. If you use the API to feed a data lake or other record of Open Area count data, you will need to backfill the data from April 24th if it was pulled on April 25th. Please email [email protected] if you need any assistance with this.