Density.io incident

Degraded Analytics API

Major Resolved View vendor source →

Density.io experienced a major incident on September 14, 2021 affecting API, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2021, 04:30 PM UTC
Resolved
Sep 14, 2021, 06:18 PM UTC
Duration
1h 48m
Detected by Pingoru
Sep 14, 2021, 04:30 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 14, 2021, 05:36 PM UTC

    We are currently investigating this issue.

  2. identified Sep 14, 2021, 05:37 PM UTC

    Our database provider is currently experiencing an outage, and our analytics API has been affected. No data has been lost, however, space analytics are currently unavailable.

  3. monitoring Sep 14, 2021, 06:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 14, 2021, 06:18 PM UTC

    This incident has been resolved.