Density.io experienced a major incident on December 12, 2023 affecting Webhooks, lasting 8d. The incident has been resolved; the full update timeline is below.
Affected components
Webhooks
Update timeline
- resolved Dec 20, 2023, 03:45 PM UTC
From December 12-20, webhooks were unavailable. This issue has now been resolved, and you do not need to do anything to resume receiving data. If you use webhooks to feed a data lake or other record of count data, you will need to backfill data from December 12-20, 2023. We recommend using the API query space events endpoint. If you need help downloading a CSV from the time frame, please let us know, and we can provide instructions.