Density.io incident

Atlas Building Analytics Down

Major Resolved View vendor source →

Density.io experienced a major incident on May 5, 2025 affecting Atlas, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 04:50 PM UTC
Resolved
May 05, 2025, 05:07 PM UTC
Duration
17m
Detected by Pingoru
May 05, 2025, 04:50 PM UTC

Affected components

Atlas

Update timeline

  1. identified May 05, 2025, 04:50 PM UTC

    Atlas Building Analytics page is down. We have found the cause of the issue and are working to resolve the issue.

  2. resolved May 05, 2025, 05:07 PM UTC

    This issue has been resolved. No data was lost during the Atlas Building Analytics outage.