Demodesk incident

Microsoft Office365 outage affects some Demodesk users

Minor Resolved View vendor source →

Demodesk experienced a minor incident on October 1, 2020 affecting Authentication & API Gateway and Customer Booking Pages, lasting 22h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2020, 08:39 AM UTC
Resolved
Oct 02, 2020, 07:27 AM UTC
Duration
22h 48m
Detected by Pingoru
Oct 01, 2020, 08:39 AM UTC

Affected components

Authentication & API GatewayCustomer Booking Pages

Update timeline

  1. identified Oct 01, 2020, 08:39 AM UTC

    Microsoft reports having issues with various Office365 services. We see increased error rates related to booking for Demodesk users with Office365 integrations. It might also affect the "Sign in with Office 365" feature of Demodesk and outgoing emails. Microsoft is tracking their status here: https://admin.microsoft.com/servicestatus

  2. resolved Oct 02, 2020, 07:27 AM UTC

    Microsoft resolved their issues. For some users, it was already resolved earlier.