Demodesk experienced a minor incident on May 31, 2021 affecting Authentication & API Gateway, lasting 21h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication & API Gateway
Update timeline
- investigating May 31, 2021, 12:14 PM UTC
Our storage provider DigitalOcean has an outage, slowing down the availability of our recordings. We are working on a fix. (DigitalOcean ticket for reference: https://status.digitalocean.com/incidents/dw9913v02mq7)
- monitoring Jun 01, 2021, 07:40 AM UTC
DigitalOcean has fixed the issue, we're now going through all affected recordings to verify they're accessible.
- resolved Jun 01, 2021, 10:11 AM UTC
This incident has been resolved.