Demodesk incident

Google SSO login failures

Major Resolved View vendor source →

Demodesk experienced a major incident on November 4, 2021 affecting Authentication & API Gateway, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2021, 10:36 AM UTC
Resolved
Nov 05, 2021, 04:35 PM UTC
Duration
1d 5h
Detected by Pingoru
Nov 04, 2021, 10:36 AM UTC

Affected components

Authentication & API Gateway

Update timeline

  1. identified Nov 04, 2021, 10:36 AM UTC

    We're experiencing disruptions related to the Google SSO functionality. The issue has been identified and a fix will be deployed and fully functional soon.

  2. monitoring Nov 04, 2021, 11:05 AM UTC

    A fix has been implemented and we are monitoring the results

  3. monitoring Nov 04, 2021, 11:40 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 05, 2021, 04:35 PM UTC

    This incident has been resolved.