Demodesk experienced a minor incident on December 1, 2021, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Dec 01, 2021, 07:48 AM UTC
We identified an issue that causes certain functionality to be delayed (eg. syncing with CRMs). Demo starts should not be affected by this. We're working on resolving it.
- monitoring Dec 01, 2021, 08:51 AM UTC
A fix has been implemented and we consider the issue to be solved but keep monitoring the results. The expected impact is that CRM synchronization was delayed or even skipped in some rare cases.
- resolved Dec 01, 2021, 11:04 AM UTC
This incident has been resolved.