Demodesk incident

Twilio outage

Critical Resolved View vendor source →

Demodesk experienced a critical incident on March 1, 2022 affecting Conferencing, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2022, 06:22 PM UTC
Resolved
Mar 01, 2022, 08:10 PM UTC
Duration
1h 47m
Detected by Pingoru
Mar 01, 2022, 06:22 PM UTC

Affected components

Conferencing

Update timeline

  1. investigating Mar 01, 2022, 06:22 PM UTC

    It's currently not possible to start meetings, as one of our service providers for audio/video communication has an outage. https://status.twilio.com/ We're working on a workaround and trying to resolve the situation as quickly as possible.

  2. investigating Mar 01, 2022, 08:09 PM UTC

    Audio/video is operation again and we're continuing to monitor the situation.

  3. resolved Mar 01, 2022, 08:10 PM UTC

    This incident has been resolved.