Demodesk incident

Slow and unresponsive application

Major Resolved View vendor source →

Demodesk experienced a major incident on March 18, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2022, 03:30 PM UTC
Resolved
Mar 18, 2022, 03:30 PM UTC
Duration
Detected by Pingoru
Mar 18, 2022, 03:30 PM UTC

Update timeline

  1. resolved Mar 18, 2022, 03:51 PM UTC

    Our API experienced high latencies which made it hard to use the application. Over a period of ~10 minutes, it was slow to us and for ~5 minutes most requests from the frontend timed out. We quickly identified the issue after the application was unresponsive and we were able to restore service within some minutes.