Demodesk experienced a major incident on March 18, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 18, 2022, 03:51 PM UTC
Our API experienced high latencies which made it hard to use the application. Over a period of ~10 minutes, it was slow to us and for ~5 minutes most requests from the frontend timed out. We quickly identified the issue after the application was unresponsive and we were able to restore service within some minutes.