Demodesk incident

Increased loading time

Minor Resolved View vendor source →

Demodesk experienced a minor incident on May 23, 2023 affecting Authentication & API Gateway and Scheduling and 1 more component, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2023, 12:16 PM UTC
Resolved
May 23, 2023, 04:00 PM UTC
Duration
3h 44m
Detected by Pingoru
May 23, 2023, 12:16 PM UTC

Affected components

Authentication & API GatewaySchedulingCustomer Booking Pages

Update timeline

  1. investigating May 23, 2023, 12:16 PM UTC

    We currently have an incident that increases loading times on all Demodesk functionalities – we're investigating the cause.

  2. monitoring May 23, 2023, 12:20 PM UTC

    We have fixed the issue and are currently monitoring the systems.

  3. resolved May 23, 2023, 04:00 PM UTC

    This incident has been resolved.