Demodesk incident

GDPR compliant recording issues

Minor Resolved View vendor source →

Demodesk experienced a minor incident on February 7, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2024, 12:51 PM UTC
Resolved
Feb 07, 2024, 08:00 AM UTC
Duration
Detected by Pingoru
Feb 07, 2024, 12:51 PM UTC

Update timeline

  1. resolved Feb 07, 2024, 12:51 PM UTC

    Very few meetings that had the feature "GDPR compliant recording" enabled, faced a problem where participants could not submit the form to provide their consent. This was a UI defect that led a popup window to stay open after clicking "accept". Besides the misbehavior of the model, recordings did start correctly as soon as all participants gave their consent. The UI defect was fixed by rolling back the faulty changes.