Demodesk incident

Microsoft Cloud issues delaying recording summary processing

Major Resolved View vendor source →

Demodesk experienced a major incident on October 17, 2024 affecting AI / LLM, lasting 3d 20h. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2024, 01:56 PM UTC
Resolved
Oct 21, 2024, 10:14 AM UTC
Duration
3d 20h
Detected by Pingoru
Oct 17, 2024, 01:56 PM UTC

Affected components

AI / LLM

Update timeline

  1. identified Oct 17, 2024, 01:56 PM UTC

    A Microsoft Azure Cloud issue is impacting processing times of recording summaries. The summaries will become available after the Microsoft issue gets resolved. No other functionalities have been impacted.

  2. resolved Oct 21, 2024, 10:14 AM UTC

    This incident has been resolved.