Demandbase incident

DB1 experiencing slowness

Major Resolved View vendor source →

Demandbase experienced a major incident on January 27, 2026 affecting Demandbase Platform, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 04:43 PM UTC
Resolved
Jan 27, 2026, 08:31 PM UTC
Duration
3h 48m
Detected by Pingoru
Jan 27, 2026, 04:43 PM UTC

Affected components

Demandbase Platform

Update timeline

  1. investigating Jan 27, 2026, 04:43 PM UTC

    We are aware of the issue and investigating.

  2. investigating Jan 27, 2026, 04:43 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 27, 2026, 04:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2026, 08:31 PM UTC

    This incident has been resolved.