Demandbase is currently experiencing a major incident affecting Demandbase for Sales, which began 13h ago. The vendor's full update timeline is below.
Affected components
Demandbase for Sales
Update timeline
- investigating May 08, 2026, 01:51 PM UTC
We are currently experiencing issues with DB1 for Sales, Chrome extension and ULB due to underlying AWS issues.
- investigating May 08, 2026, 02:27 PM UTC
Team is working on a few mitigation strategies
- investigating May 08, 2026, 04:28 PM UTC
We are continuing work on this issue. It is also impacting DB1 for Marketing in addition to Sales. Ads data visibility is also affected.
- identified May 08, 2026, 07:45 PM UTC
We are recovering our infrastructure in a new availability zone while we wait for Amazon to recover the failed availability zone
- identified May 08, 2026, 09:44 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 08, 2026, 09:45 PM UTC
We have recovered from the errors we were experiencing previously. We are working on getting the data caught up.