Boomi incident

Boomi Partial Outage - Flow Cloud and Boomi GPT

Critical Resolved View vendor source →

Boomi experienced a critical incident on June 5, 2025 affecting USA East Flow Cloud and ANZ Flow Cloud and 1 more component, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 04:16 AM UTC
Resolved
Jun 05, 2025, 07:23 AM UTC
Duration
3h 7m
Detected by Pingoru
Jun 05, 2025, 04:16 AM UTC

Affected components

USA East Flow CloudANZ Flow CloudCanada Flow CloudDEU Flow CloudGBR Flow CloudSingapore Flow Cloud

Update timeline

  1. investigating Jun 05, 2025, 04:16 AM UTC

    The Boomi Flow Cloud and Boomi GPT is currently unavailable. We apologize for any inconvenience or interruptions this incident may have caused. Our engineering team is investigating the issue and we will provide an update once we have more information.

  2. investigating Jun 05, 2025, 05:00 AM UTC

    The Boomi Flow Cloud and Boomi GPT is currently unavailable. We apologize for any inconvenience or interruptions this incident may have caused. Please note that this does not impact the execution/running of existing published flow applications, and impacts only the editing of flows via the platform. Customers will be unable to login to flow.boomi.com interface to make any new changes. Our engineering team is investigating the issue and we will provide an update once we have more information.

  3. identified Jun 05, 2025, 06:08 AM UTC

    We have identified the cause of the partial outage of the Boomi Flow Cloud and Boomi GPT, and our engineering team is working to resolve the issue. We apologize for any inconvenience or interruptions this incident may have caused and will provide an update once the partial outage is fixed.

  4. monitoring Jun 05, 2025, 07:11 AM UTC

    Our engineering team implemented corrective actions to resolve the issues with the Boomi Flow Cloud and Boomi GPT. We are monitoring the situation to ensure continued availability.

  5. monitoring Jun 05, 2025, 07:12 AM UTC

    Our engineering team implemented corrective actions to resolve the issues with the Boomi Flow Cloud and Boomi GPT. We are monitoring the situation to ensure continued availability.

  6. resolved Jun 05, 2025, 07:23 AM UTC

    Our engineering team has corrected the issue and Boomi Flow Cloud and Boomi GPT is operating as expected.