Boomi incident

Boomi - Cloud API Management (CAM) Outage - Resolved

Critical Resolved View vendor source →

Boomi experienced a critical incident on August 4, 2025 affecting CAM Design Time and CAM Developer Portals and 1 more component, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 06:47 PM UTC
Resolved
Aug 04, 2025, 10:34 PM UTC
Duration
3h 46m
Detected by Pingoru
Aug 04, 2025, 06:47 PM UTC

Affected components

CAM Design TimeCAM Developer PortalsCAM Reporting/AnalyticsCAM Runtime

Update timeline

  1. investigating Aug 04, 2025, 06:47 PM UTC

    Boomi Cloud API Management (CAM) is currently unavailable. We apologize for any inconvenience or interruptions this incident may have caused. Our engineering team is investigating the issue and we will provide an update once we have more information.

  2. investigating Aug 04, 2025, 07:29 PM UTC

    The Boomi team is continuing active investigation into the issue.

  3. identified Aug 04, 2025, 08:17 PM UTC

    We have identified the cause of the unavailability of Boomi Cloud API Management (CAM). Our engineering team is working to resolve the issue and we will provide an update once it is resolved. We apologize for any inconvenience or interruptions this incident may have caused.

  4. identified Aug 04, 2025, 09:29 PM UTC

    We have identified the cause of the unavailability of Boomi Cloud API Management (CAM). We have started to see recovery in some regions. We are continuing to work to mitigate issues in all regions.

  5. monitoring Aug 04, 2025, 10:12 PM UTC

    Our engineering team implemented corrective actions to resolve the issues with Boomi Cloud API Management (CAM). We are monitoring the situation to ensure continued availability.

  6. investigating Aug 04, 2025, 10:32 PM UTC

    Our engineering team has corrected the issue and Boomi Cloud API Management (CAM) is operating as expected.

  7. resolved Aug 04, 2025, 10:34 PM UTC

    This incident has been resolved.