Delivery Solutions incident

Partial outage of notification service

Notice Resolved View vendor source →

Delivery Solutions experienced a notice incident on August 9, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2021, 02:30 PM UTC
Resolved
Aug 09, 2021, 02:30 PM UTC
Duration
—
Detected by Pingoru
Aug 09, 2021, 02:30 PM UTC

Update timeline

  1. resolved Aug 09, 2021, 03:46 PM UTC

    Our database had an autoscaling event, post which one of the Notification Service docker containers was not able to connect properly with the database. The other containers and services were working fine. Once the problematic container was restarted, it could make the connection with the database properly and notifications started passing through properly.