Delivery Solutions experienced a notice incident on September 21, 2021 affecting Notifications, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Notifications
Update timeline
- identified Sep 21, 2021, 07:49 AM UTC
We have identified an issue that might cause Pre Dispatch SMS to not trigger. We are actively working to fix the issue
- identified Sep 21, 2021, 07:49 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 21, 2021, 08:11 AM UTC
The issue was related to Pre-Dispatch statuses and Fix for the same has been implemented, which we are actively monitoring now.
- resolved Sep 21, 2021, 10:05 AM UTC
This incident has been resolved.