Delivery Solutions experienced a minor incident on January 14, 2022 affecting Place Order, lasting 6h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Place Order
Update timeline
- investigating Jan 14, 2022, 01:40 AM UTC
We are facing intermittent issues on Placing Order, where it is getting stuck in 'Estimate Received' status due to timeout. We are trying to find its root cause.
- monitoring Jan 14, 2022, 02:21 AM UTC
We have made some changes to one of our services configurations. We are Monitoring all orders now.
- monitoring Jan 14, 2022, 04:59 AM UTC
We have not detected any more instances of the timeouts. We continue to monitor the platform.
- resolved Jan 14, 2022, 07:50 AM UTC
We are continuing to Monitor and Apply Fixes