Delivery Solutions incident

Analytics Module and Embedded Canned Reports Not Loading Data

Notice Resolved View vendor source →

Delivery Solutions experienced a notice incident on May 2, 2022, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2022, 07:54 PM UTC
Resolved
May 02, 2022, 09:41 PM UTC
Duration
1h 46m
Detected by Pingoru
May 02, 2022, 07:54 PM UTC

Update timeline

  1. identified May 02, 2022, 07:54 PM UTC

    Data refresh is failing in Microsoft Power BI which powers our Analytics and embedded Canned Reports. This causing the embedded reports to fail loading. The issue has been identified and a fix is being worked upon.

  2. resolved May 02, 2022, 09:41 PM UTC

    Microsoft Power BI Embedded instance temporarily upgraded to complete data refresh.