Delivery Solutions incident

Production Incident

Critical Resolved View vendor source →

Delivery Solutions experienced a critical incident on April 18, 2023 affecting Place Order and Smart Windows, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2023, 06:29 AM UTC
Resolved
Apr 18, 2023, 07:40 AM UTC
Duration
1h 11m
Detected by Pingoru
Apr 18, 2023, 06:29 AM UTC

Affected components

Place OrderSmart Windows

Update timeline

  1. investigating Apr 18, 2023, 06:35 AM UTC

    We are currently investigating an issue with place order requests failing.

  2. investigating Apr 18, 2023, 06:43 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 18, 2023, 06:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 18, 2023, 07:40 AM UTC

    This incident has been resolved.