Delivery Solutions incident

Issue with Accessing Labels for Shipping Orders

Major Resolved View vendor source →

Delivery Solutions experienced a major incident on July 29, 2024 affecting Labels, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 05:00 PM UTC
Resolved
Jul 29, 2024, 09:00 PM UTC
Duration
4h
Detected by Pingoru
Jul 29, 2024, 05:00 PM UTC

Affected components

Labels

Update timeline

  1. investigating Jul 29, 2024, 08:40 PM UTC

    We are currently experiencing an issue with labels are not loading intermittently for shipping orders.

  2. monitoring Jul 29, 2024, 08:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 29, 2024, 09:00 PM UTC

    This incident has been resolved.