Deliverect incident

Possible loss of scheduled orders

Notice Resolved View vendor source →

Deliverect experienced a notice incident on February 16, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2021, 12:30 AM UTC
Resolved
Feb 16, 2021, 12:30 AM UTC
Duration
—
Detected by Pingoru
Feb 16, 2021, 12:30 AM UTC

Update timeline

  1. resolved Feb 16, 2021, 04:14 PM UTC

    Loss of a very small amount of scheduled orders after a cluster update. Due to a problem in scheduled orders persistence when a cluster update was triggered some scheduled orders were not delivered to the POS. By the time the problem was reported, the team had the orders re-scheduled. During this window there were possibly more than one scheduled order lost.