Deliverect incident

Order inflow error rate increased

Minor Resolved View vendor source →

Deliverect experienced a minor incident on June 8, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 12:20 PM UTC
Resolved
Jun 07, 2021, 03:30 PM UTC
Duration
Detected by Pingoru
Jun 08, 2021, 12:20 PM UTC

Update timeline

  1. resolved Jun 08, 2021, 12:20 PM UTC

    After a planned weekly release we noted a small uptick in the failed order ratio. First we rolled out a fix but later realized the impact was deeper and rollbacked to a previous release. The whole incident took around 45 minutes and resulted in a number of cancelled orders for certain channels.