Deliverect incident

Partial interruption in our orders operations

Major Resolved View vendor source →

Deliverect experienced a major incident on June 11, 2021 affecting API and Deliverect Manager App, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2021, 10:24 AM UTC
Resolved
Jun 11, 2021, 11:59 AM UTC
Duration
1h 34m
Detected by Pingoru
Jun 11, 2021, 10:24 AM UTC

Affected components

APIDeliverect Manager App

Update timeline

  1. investigating Jun 11, 2021, 10:38 AM UTC

    We are currently investigating an interruption in our orders operations

  2. investigating Jun 11, 2021, 10:39 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 11, 2021, 10:53 AM UTC

    The issue has been identified and we are currently working on a solution

  4. monitoring Jun 11, 2021, 10:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jun 11, 2021, 10:58 AM UTC

    It looks like orders were delayed for around 40 mins since 12h03 CEST. A fix has been implemented and we are monitoring the results.

  6. monitoring Jun 11, 2021, 11:51 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jun 11, 2021, 11:59 AM UTC

    This incident has been resolved.