Deliverect incident

POSist orders partial outage

Minor Resolved View vendor source →

Deliverect experienced a minor incident on June 30, 2021 affecting API, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2021, 12:00 PM UTC
Resolved
Jun 30, 2021, 01:45 PM UTC
Duration
1h 44m
Detected by Pingoru
Jun 30, 2021, 12:00 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 30, 2021, 01:00 PM UTC

    We are currently investigating what's causing the issue. We are in contact with the POSist team to solve the issue.

  2. identified Jun 30, 2021, 01:04 PM UTC

    We have authentication issues between Deliverect and POSist

  3. monitoring Jun 30, 2021, 01:35 PM UTC

    A fix is in place (and being propagated), we are monitoring the status of it.

  4. resolved Jun 30, 2021, 02:26 PM UTC

    This incident has been solved.